Dealing With The Public

Dealing With Difficult People

Every job has its difficulties. Teachers deal with students who don't want to learn. Doctors listen to patients complain about preventable illnesses. Construction workers face the elements and a nearly constant uncertainty about their next project. As a security guard the greatest drawback is almost always dealing with the public. You are the face of authority and a lightning rod for trouble. That nice lady who brings you a doughnut once a week...she may turn into a screaming ball of rage when you tell her she can't block the wheelchair accessible parking spaces.

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