I had to give Dan's buddy in Georgia, Mike Blinsk, a call to answer this one.
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Dan (that's me) has almost 30 years of experience working as a professional security guard and bouncer and MP.
I've worked at a bar as their bouncer; I've stood guard over ammunition in the pouring rain; I've ushered large crowds of rowdy soldiers out of a football stadium; I've dealt with little old ladies who turn in to screaming balls of hate; I've chased down a few fleet footed, light-fingered petty thieves on occasion; and I have stood around and been bored out of my frickin' mind for days on end.
I've worked my way up from lowly bouncer to Director of Security and Security Manager of sizable teams.
I've kind of done quite a lot of things, some of them easy, not all of them pleasant.
Guy's career isn't quite as long -- only a decade or so depending on how you measure -- but for some reason he attracts the whacky and downright weird like a lightning rod on the tallest steeple in a thunderstorm.
Personally I think he revels in the intensity of it all. Guy assures me that the reason he is in the thick of it most of his working day is because he interacts with a lot more of the general public on a daily basis than I do -- he works security for a number of large outdoor events -- but I think he just has a nose for figuring out when someone is doing something wrong and he just follows his hooter right to it.
Our collective careers combined has given us deep insight in to handling the general public, peaceably resolving situations that could have escalated in to real trouble, but most of all ensuring that everyone stays safe and goes home at the end of the day to their loved ones.
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All of our answers are based on our experience from our real world careers.
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